What Legal covers before account access
Our Legal notice explains the conditions attached to account access, wallet activity and the use of our lobby. We may ask you to confirm your phone number and provide accurate account details before access is completed, especially when a transaction needs checking. Deposits through DANA, OVO,
-
1
GoPay and QRIS are tied to the account record so we can match the payment status to your request. Bank transfer and virtual account records may require a receipt or reference when the status is unclear. Access depends on local law, and you are responsible for
-
2
checking your own eligibility. If a policy question affects your account, contact us through the account support path and include the relevant reference.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.